Frequently Asked Questions
Please find the answers to our FAQs below. If you cannot find the answer to your question, please contact us.
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YourArchive has been specifically built to securely store precious content and provide a platform on which to share it which is completely under your control.
Unlike mainstream social media, who sees your content is decided by you, not an algorithm built to sell advertising. More importantly YourArchive is a platform to store your precious memories and historical material permanently, capturing the thoughts and input of those you share it with as part of the history, not forgotten tomorrow in the churn of posts about politics and lost cats.
Quickly, easily, and securely organise and store your photos, videos, and documents. Invite friends, family and/or community members to contribute to your archive to bring everything together in one place, then easily share the parts you want to, publicly or privately, controlled with a range of security options. This allows you quickly and easily personalise the content you share, to the audience you want to share it to.
Bring the joy of social media to your content rather than taking your content to social media with YourArchive, the social archive.
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The security of your precious content is our main priority. All material uploaded to YourArchive is securely held in the cloud using Microsoft Azure services.
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Your privacy is a key focus of YourArchive. No one can see any of your content unless you specifically choose to share it with them. Please see our Privacy Policy here for more information.
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All content is backed up regularly and we keep backups for several months. If you stop using YourArchive, we will keep the data for up to 3 months and we can also send you a raw dump of all your archive content via a file transfer service.
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Yes, all account holders can invite an unlimited number of users to their archive to; add content, tag content, and create galleries at no additional cost.
Please note that any content invited users add to your archive contributes to your storage amount. You will be alerted if you reach your storage limit.
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YourArchive is completely free of charge to use. Our basic tier gives you up to 1Gb of our secure cloud storage, the ability to create an archive, and up to three galleries to share with your unlimited friends and family.
Need more storage or galleries? You can upgrade to one of our paid plans at any time for a monthly payment, no contract, no long-term commitment. Visit our pricing page to learn more.
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A gallery is a group of any content (photos, videos, documents) users select to share with an audience. Your archive holds the data once and allows you, the archive owner, as well as any users you invite to your archive, to build multiple galleries from that content, sharing it as desired.
Users you invite to your archive can view your galleries, or you can create a URL which allows anyone to see the gallery content. Galleries can also be customised with titles, descriptions, colours and you can even add watermarks to your content to protect it!
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Galleries can be shared in two ways. If someone registered with YourArchive, you can add them to the people permitted to view galleries in your archive.
Or you can create a direct URL (web link) which allows anyone you share it with to see the gallery content.
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We have various ‘How to’ videos available on our YouTube channel. If you have any further questions please contact support.
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More information can be on our organisational specific website, the social archive® , alternatively please email us with any specific questions about your requirements.
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Yes! YourArchive is the perfect platform for preserving your club’s photos, videos and documents, whilst allowing your club members to communicate, comment and enjoy the content. Contact info@yourarchive.com for more information.
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Please contact us and we will provide all the information you need for a successful local community archive project. You can also view our community archive page.
